Privacy Policy

1. Data controller

LOTUS TECHNOLOGY CO., LTD., located at 63/808 Moo 4, Wichit, Mueang Phuket, Phuket, Thailand, is the data controller for the processing described in this policy.

2. Personal data we may collect

• Contact and enquiry information you provide, such as your name, telephone number, email address, organization, site details, and project requirements.
• Communications and documents you choose to send through telephone, email, LINE, or Facebook.
• Technical information that our hosting infrastructure may log automatically, such as IP address, browser and device type, access time, and requested pages, for security and system administration.

3. Purposes and legal bases

• Responding to enquiries, arranging site surveys, preparing proposals, and taking steps at your request before entering into or performing a contract.
• Managing customer relationships, after-sales service, and service records for our legitimate business interests.
• Maintaining security, preventing misuse, and resolving technical issues.
• Complying with applicable law, lawful authority requests, and accounting or tax obligations.
• Processing based on consent where required by law. You may withdraw consent through the contact details below.

4. Disclosure of personal data

We may disclose data where necessary to hosting and IT providers, communication platforms, professional advisers, project partners or contractors, and competent authorities. We do not sell your personal data.

5. External services and international transfers

Links to LINE, Facebook, and Google Maps take you to third-party services. Those providers may process or store data outside Thailand under their own privacy policies. Please review their policies before using those services.

6. Retention

We retain data only as long as needed for the stated purposes. Enquiries that do not become projects are generally retained for no longer than two years after the last contact. Contract, service, accounting, and tax records are retained for periods required by law or as necessary to establish, exercise, or defend legal claims.

7. Your rights

Subject to applicable law, you may request access, a copy, correction, portability, deletion or restriction of your data; object to processing; withdraw consent; and lodge a complaint with the Personal Data Protection Committee. Withdrawal does not affect processing lawfully carried out before withdrawal.

8. Security

We apply reasonable organizational and technical safeguards designed to protect personal data against loss and unauthorized access, use, alteration, or disclosure.

9. Policy updates

We may update this policy when our services or legal obligations change. The latest version and effective date will be published on this page.

10. Privacy contact

Send requests or questions to info@phuketlotustechnology.com or call 076-390313. We may request additional information to verify your identity before acting on a request.